Mercury Insurance Auto Insurance

Mercury Insurance Auto Insurance Quotes And Review

Start With Your ZIP Code, Then Review Mercury Insurance Ratings, Complaint Data, Rate Changes, And Coverage Signals.

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AM Best Rating
A
Stable outlook
National Rank
#15
by market share
Complaint Index
0.88
12% below industry average
Founded
1961
65 years in business

Mercury Insurance Rates by State

Average Premium Comparison (Top 10 States)

National avg: $1,920

Rates vary by driver profile and coverage level. View recent rate filings →

Mercury Insurance Rate Changes

No rate filings found for this carrier. Check back soon as we continue adding data.

Mercury Insurance Complaints

NAIC Complaint Index

The complaint index compares the number of complaints to market share. A score below 1.0 means fewer complaints than expected for company size.

0.8812% below average

Mercury Insurance has fewer complaints than expected relative to its market share. With a complaint index of 0.88, this carrier receives 12% fewer complaints than the industry average for a company of its size.

Common Complaint Categories

Claims Handling42%
Premium/Billing28%
Policy Terms18%
Customer Service12%

Industry-wide complaint category breakdown. Source: NAIC.

About Mercury Insurance

Last updated: May 2026Data: NAIC, AM Best

Mercury Insurance is a major national auto insurance carrier, founded in 1961 (65 years in business) and headquartered in Los Angeles, CA.

Financial Strength: Mercury Insurance carries an AM Best rating of A, strong financial stability and reliable claims-paying ability.

Customer Complaints: The NAIC complaint index for Mercury Insurance is 0.88, below the industry average, suggesting good customer service. A score of 1.0 represents the national median—scores below 1.0 indicate fewer complaints than expected for a company of this size.

Mercury Insurance offers standard auto insurance coverages including liability, collision, comprehensive, and optional add-ons like roadside assistance and rental car reimbursement.

With an AM Best financial strength rating of A (Stable outlook),Mercury Insurance demonstrates strong ability to meet ongoing insurance policy obligations.

According to NAIC data, Mercury Insurance has a complaint index of 0.88, which is below the industry average of 1.0. This is roughly in line with industry norms.

Company Details

Contact Information

Headquarters
Los Angeles, CA
Website
mercuryinsurance.com
NAIC Code
27553

Financial Information

AM Best Rating
A
Rating Outlook
Stable
Parent Company
Mercury General Corporation

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Data Sources & Methodology

The information on this page is compiled from authoritative sources:

  • NAICNational Association of Insurance Commissioners complaint data
  • AM BestFinancial strength ratings

Insurance quotes and actual premiums will vary based on individual factors. This content is for informational purposes only.